It’s a sunnyish day (not sure about the spelling there but it seems to not be a real word either way so I’m sticking with that), and I didn’t start out in the best of moods.
And then I tried to finish an order on the Cricut site, some things that had been sitting in my cart for a while and were still on sale. So I added a few more, and went to check out. It filled in my old address and completed the order and I noticed immediately.
So I tried to find a way to change the address. I couldn’t, and started a chat. They can’t change the address. His first suggestion was to “contact the courier.”
Yeah, that sounds not at all like a nightmare that won’t end well.
Fine, I said, cancel the order. Well, it turned out the guy had to put in a “request” to cancel the order I had literally put in within a minute of starting the chat. And by the way, I didn’t find this fun detail out in a minute, or five minutes or even ten minutes.
I spent over 40 minutes just trying to cancel an order with a wrong address. And I made it clear that if I couldn’t cancel it, I wouldn’t receive the items I paid for. Even if they did cancel it, it would take 7-10 days to get a refund.
Seven.
To.
TEN DAYS.
Didn’t take that long for them to take the money.
Needless to say I’m done shopping on the site. There’s not one aspect of this that would get me to risk money there again. The best part is being told in an email I could look to see if I got the refund or a shipping notice around the same time, and that’s how I’ll know what happened.
So honestly, my mood did not improve. I’m 100% grouchy from here until I’m not. And if this Cricut breaks, I really don’t think I’d get another one, I’d find something else.
See?
Grouchy.
I used to be a pretty loyal customer but we’ve found that in this this world, loyalty seems to be extremely single-sided. So many things and products and stores I’ve loved are shedding their thin shells and showing the money beasts beneath.
Maybe they were always just money beasts.
Maybe everyone was better at hiding things before.
Maybe we’re simply flies in the oil of life and struggling only makes it worse.
See?
Grouchy.
And kind of dark for a Friday. Which reminds me I forgot entirely about Friday Frivolity. I couldn’t have mustered it today anyway.
So I am going to take a deep, cleansing breath, maybe get some more coffee, maybe not, and try to get on to a better Friday. I hope your Friday is truly wonderful and you have a great and hassle-free weekend.
And if you’re thinking about Cricut, maybe explore other options, the headaches are getting less and less worth it from my experience.
A Bit to Read 
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